Employee Spring Training
Lawrence Paper is dedicated to helping all of its employees fulfil their potential. That is why we have, once again, organized 2 days of spring training. Human Resources has put together a wide range of topics for this year’s workshops, 1_______ sales techniques, computer skills, communication strategies, and goal setting. We still have two workshop slots available, so if there is something you’ve been dying to learn about, please let us know. It’s quite possible we 2_______ it into this year’s spring training. 3_____ Feel free to 4_________.
NLKesington@lawrencepaper.com
Inter-Office Corp 224 Riverdale. Hanson Town. Chicago
July 20, 2006
Mr. Rodney Giles. Manager, Customer Support
Inter-Office Solutions Inc. 1289 Luxor Station Rd.
Cedar Springs, IL, 34985
Dear Rodney,
Further to our meeting last week at which we agreed to hold a series of meetings over the next two months to review your 5.___________ with the pilot implementation of the one-to-one Customer Relationship Management Program, I am writing to reinforce the key points. As discussed at that meeting, the objectives of our sessions will be to review and assess the overall effectiveness of the program, as well as identify and document 6_______________ and weaknesses of the program.As agreed, meetings will be held every second Tuesday from 9:00 a.m. until noon, and the location will alternate between our two offices, the first one to be convened here at the Inter-Office on August 14, 2005. 7________ Fred Johnson of your CRM group is to act as the meeting coordinator and recording secretary throughout the process. As discussed, at the end of the process, Deborah Buxton of Consultek will draft the summary report for review by the steering committee.I trust I have covered all of the points that we discussed. If you have any questions or would like to add anything please give me a call at 745-9878. We look forward to 8______________ you at the August 14th meeting.
Sincerely,
Marilyn French
Senior Consultant